Contact Us
Phone Number - كاش
Phone Number - تقسيط
Business Hours
Sun - Thu / 9:00AM - 5:00PM
Send a Message
Frequent Asked Questions
How do I get a refund?
Request a refund by mail to orders@mestsrores.com and get a response within 48 hours.
How do I track an order?
To track your order, email to orders@meststores.com. As MEST Stores Egypt delivers the item, you can also reach us by phone. Please call the Operations Office (+2 01024999409 / +2 01006588840).
How do I modify an order?
If you already placed an order and received a number (as Order #2652), then the only way to modify is by sending an e-mail to orders@meststores.com. Please mention the order number and what you want to change.
How do I cancel an order?
You can cancel your order after placing it only by sending an e-mail to orders@meststores.com mentioning the order number and your request to cancel.
Why is my order delayed?
Sometimes delays can happen due to the large volume of orders. But as the delivery is made by MEST Stores, you can confirm the delivery times by calling our Operation Office (+2 01024999409 / +2 01006588840).